This Privacy Policy explains how TiffanyLuck, operated by Win Vision N.V., collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account, we collect information such as your name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable gaming regulations. During transaction processing, we may also collect data relating to the payment method used — for example, partial card details or cryptocurrency wallet references — solely to complete and record your financial activity on the platform.

We also gather technical data during your sessions, including your IP address, browser type, and session timestamps. This data helps us maintain the security and stability of the web platform, detect unusual activity, and ensure that our service functions correctly for you. We use cookies to support these purposes; some are strictly necessary for the platform to operate, while others help us understand how pages are used so we can improve your experience. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how parts of the platform behave.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only staff members who require access to perform their specific duties are permitted to view personal data, and all such access is logged and monitored.

We do not sell your personal information. There are, however, limited and strictly defined circumstances in which we share data with external parties. These include payment gateways that process your transactions, identity verification services that help us confirm your details, and regulatory or law enforcement authorities where we are legally required to disclose information. Any third party we work with is required to handle your data securely and only for the purpose for which it was shared.

Following account closure or a period of inactivity, we retain your personal data for as long as required by our licensing obligations and applicable law. Once that retention period has passed, your data is securely deleted or anonymised. The specific retention period may vary depending on the nature of the data and the regulatory requirements in force at the time.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your account data where no legal obligation requires us to retain it. To exercise any of these rights, please contact us through our standard support channels. We will respond to your request within a reasonable timeframe and in accordance with our obligations under applicable data protection law. If you are not satisfied with how we handle your request, you have the right to raise a concern with the relevant data protection authority in your jurisdiction.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, the revised version will be published on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we handle your data.